Subject to limitation and extent permitted by law,SkyHikes will be liable for direct damages only incurred by the user due to shortcomings of our services further to be decided by both parties. SkyHikes is merely an agent(not are seller) bridging the gap between people who are willing to travel and travel service providers. SkyHikes does not own or manage any of the travel services listed on the website, neither is it associated with any such travel service provider. Acting as a mediator, Skyhikes holds no responsibility for services not executed by the third-party vendor and does not endorse or insure services being rendered by service providers or reimburse in case of loss. Complaints or any claim with respect to the services, cost, special requests, are to be directly taken with the service provider. SkyHikes disclaims liabilities with respect to reimbursements and complaints by the customer.